❓ FREQUENTLY ASKED QUESTIONS — UrbanCart 🛒 ORDERING Q:
Cash on Delivery available hai?
A: Haan bilkul! Poore Pakistan mein Cash on Delivery available hai. Aap sirf tab payment karein jab aap ka order ghar par aa jaye. Koi advance payment nahi!
Q: Order kaise place karein?
A: Product select karein → Add to Cart → Checkout karein → Apna naam, phone number aur address fill karein → Order place ho jaye ga. Ya seedha WhatsApp karein: +92 334 1612988
Q: Minimum order kitna hona chahiye?
A: Koi minimum order nahi hai. Aap ek product bhi order kar sakte hain!
Q: Order place karne ke baad confirm hoga?
A: Haan! Order place hone ke baad hamari team 1-2 ghante mein WhatsApp par order confirm karti hai.
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Q: Delivery kitne din mein hogi?
A: Major cities (Karachi, Lahore, Islamabad, Rawalpindi) mein 2-3 business days. Baqi cities mein 3-5 business days. Remote areas mein 5-7 days.
Q: Delivery charges kya hain?
A: Standard delivery charge Rs. 150-200 hai. Rs. 3,000 se upar ke orders par FREE delivery! Q: Kya poore Pakistan mein deliver karte hain?
A: Haan! Hum poore Pakistan mein deliver karte hain — chahe aap Karachi mein hon ya Gilgit mein!
Q: Order track kaise karein?
A: Order ship hone ke baad aap ko WhatsApp par tracking number bheja jata hai. Aap hamari Track Order page par bhi check kar sakte hain.